Contact information
GripCove is committed to providing accessible customer support for questions concerning our products, orders, shipping, returns, refunds, and online store.
Store Information
Store Name: GripCove
Website: GripCove.shop
Email: support@GripCove.shop
Phone: (905) 235-7112
Mailing Address:
410 Rue Saint-Pierre
Montréal, QC H2Y 2M2
Canada
Established: 2022
Customer Service
Customers may contact our support team for assistance concerning:
- Product specifications and general product questions
- Orders and order status
- Shipment tracking
- Delivery questions
- Damaged, defective, missing, or incorrect merchandise
- Returns and refunds
- Order changes or cancellations when available
- General website inquiries
For questions regarding an existing purchase, please provide your order number and the email address associated with the order whenever possible.
For damaged, defective, or incorrect products, photographs may help us investigate and resolve your request efficiently.
Returns
Customers requesting a return should contact us before sending merchandise.
Eligible products may be returned free of charge within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.
Shipping
GripCove provides free worldwide shipping, with an estimated delivery timeframe of 7–10 days.
Please consult our Shipping Policy for additional details.
Contacting GripCove
For general or order-related assistance, please contact:
Email: support@GripCove.shop
Phone: (905) 235-7112
Written correspondence may be addressed to:
GripCove
410 Rue Saint-Pierre
Montréal, QC H2Y 2M2
Canada
We aim to review customer inquiries and provide assistance as promptly as reasonably possible during normal business operations.